
I'M
Shantanu
Bhattacharya.
IT Professional | Senior majoring in Data Analytics & Information Systems at The University of Texas at Austin
MY SKILLS
Bridging Data, AI, Strategy & Impact
With experience across startups, enterprise consulting, and sustainability initiatives, I combine technical depth with a systems-thinking mindset. My focus is on turning raw data into scalable tools and strategic insights that support business decisions, growth, and ESG impact.
Machine Learning & AI
RAG & LLM Applications (LangChain/FAISS), Model Fine‑Tuning (SFT, DPO), AI Safety & Prompt‑Injection Auditing, Neural Networks (PyTorch), NLP & Sentiment Analysis, Probabilistic Modeling, ML Pipelines & LLMOps, AI Agents & Decision Automation
Data Engineering & Automation
ETL Pipelines, Cloud Integration (AWS/Postgres), Python & SQL Automation, Data Normalization, GIS & Spatial SQL, Real-Time Data Updates
Analytics & Decision Support
Exploratory Data Analysis, Data Visualization (Power BI/QGIS), Dashboards for Stakeholders, Predictive Modeling, Insight Communication, Data-Driven Strategy
Sustainability & Tech Consulting
ESG Analytics, Net Zero Strategy Support, Cross-Functional Stakeholder Engagement, Impact-Focused Product Ideation, Sustainability Reporting, Research & Advisory

Experience
Jan 2026-Present
Microsoft
May 2025-Present
Encore Global
Jan 2025-April 2025
Arcadis
Data Management & Analytics Consultant
Supported Arcadis’ Net Zero by 2030 initiative by analyzing Chevron’s travel data, identifying emissions trends, and developing dashboards to guide sustainability strategy. Applied best practices in data management and climate analytics, aligning with industry shifts toward ESG reporting, real-time data insights, and data-driven decarbonization.
Oct 2024-Dec 2024
Educated Analytics
Associate IT Intern
Led UAT and stakeholder coordination for an Apex app supporting Oracle migration, resolving 95% of pre-launch issues through daily scrums and RAID log tracking. Designed and implemented SQL Server ETL pipelines to migrate Helios data into the EDW using dimensional modeling and incremental loads. Supported Microsoft Fabric migration by contributing to architecture discussions and onboarding workflows. Also facilitated sprint planning and progress tracking for HUB, a new web app replacing Hargrove IT’s legacy Forms system.
Get Support Together
Aug 2025-Dec 2025
Solutions Architect (Capstone)
Built end-to-end CRM automation in Zoho using Deluge to process, validate, and convert incoming leads, reducing manual effort and improving data accuracy. They developed an AI-assisted decision logic layer using conditional evaluation and pattern matching to correctly classify primary CRM entities, eliminating duplicate and misassigned records. They also automated post-conversion data standardization, entity linking, and location record generation, ensuring synchronized address data and an analytics-ready CRM.
AI Product Analytics Engineer (Capstone)
Analyzed how Microsoft support content was surfaced across GenAI platforms including ChatGPT, Microsoft Copilot, and Perplexity. Built Python-based pipelines to attribute AI-generated responses to knowledge assets using query strings and content IDs, and performed prompt-level customer intent analysis to evaluate content relevance and support resolution. Developed deflection and value estimation models to quantify reductions in human support escalation and translated insights into executive-level metrics informing AI support and content strategy.
Jun 2024-Aug 2024
Unified Mentor
BI & Data Analytics Intern
Led end-to-end data visualization projects for SaaS clients, using Python, SQL, and Power BI to clean and preprocess 50,000+ records and ensure data integrity. Built interactive dashboards that improved stakeholder data accessibility by 40%, reflecting growing trends in self-service analytics and actionable insight delivery.
Data Engineering Intern
Engineered scalable data pipelines by sourcing, cleaning, and integrating large datasets into AWS Postgres and QGIS using Spatial SQL. Automated ETL workflows with Python to support real-time GIS updates and investment decisions in early education real estate. Applied data normalization techniques to enhance accuracy and reduce manual overhead, aligning with modern trends in cloud-native data infrastructure, spatial analytics, and intelligent automation.
Dec 2022-Jan 2023
Car Udyog
May 2022-Aug 2022
YellowFirst Experience LLC
Data Analyst
Led end-to-end delivery of 7 client-facing analytics projects, including building sales forecasting models in R & optimizing large-scale SQL queries, cutting processing time by over 30% & improving delivery-demand alignment. Insights from data mining efforts helped boost client retention by 15%
Business Intelligence Analyst
Led a Power BI-driven analysis of sales & procurement data to optimize inventory flow, improving supply chain efficiency by 17%. Built a predictive pricing model using historical competitor data, boosting monthly leads by over 20%. Developed SOPs across Ops & Tech to streamline handoffs & increase workflow consistency





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